With online booking, you have the ability to configure the patient’s booking experience (from the type of consultation needed to any other information you find useful), eliminating the need for them to pick up the phone and call you or your practice. This saves valuable time on the phone and avoids potential back and forth between parties to find a suitable appointment. With online booking, your patients can see your availability – as defined by you – and book an available slot effortlessly.
Additionally, with the mobile OneDoc apps (available on the App Store and Google Play Store), your patients can keep track of your availability no matter where they are. Take a look and see how their day, week, or month is shaping up. This way, you always know what’s going on and are well-prepared for everything.
In addition to the flexibility that arises from the ability to book an appointment without having to make a phone call, your patients also benefit from the option to schedule their next appointment outside of your regular office hours. Whether it’s on the weekend, late in the evening, or on a holiday, with online booking, your practice is always open.
When it comes to the actual appointment, online booking provides another crucial advantage: the reminder function. In our busy and hectic schedule, it’s easy to overlook or forget about an appointment. This is where automated SMS reminders come into play, proven to significantly reduce the number of missed appointments – up to 75%.
The benefits of online booking are clear: it provides your patients and prospective patients with a modern offering that aligns with today’s patient behavior, opens your practice around the clock for new customers, frees up time for your team, and reduces the number of missed appointments (did we mention the avoided paperwork?). What’s not to love about it?
Get in touch with your wonderful sales team today to find out how OneDoc can take your practice to the next level.