How does the listing of healthcare professionals work on OneDoc?
OneDoc allows patients to search for healthcare professionals based on their specialty and location. The search results are then displayed based on four different categories:
- Healthcare professionals who offer online appointment booking and practice in the user’s search area.
- Healthcare professionals who offer online appointment booking and practice within a radius of about 25 km.
- Healthcare professionals who do not offer online appointment booking and practice in the search area.
- Healthcare professionals who do not offer online appointment booking and practice within a radius of about 25 km.
All results from one category are listed first before any additional categories are displayed, if applicable.
The order in which healthcare professionals are displayed for categories 1 and 2 depends on:
A. The date of the healthcare professional’s first availability
B. The number of availability in the next three days.
To prevent any healthcare professional from being favored over another, the displayed search results are randomly re-sorted within each category.
In the first two categories, only healthcare professionals who offer online appointment bookings to their patients through onedoc.ch or our apps (iOS, Android) are displayed. In case of termination of the OneDoc subscription by the healthcare professional or by OneDoc, the healthcare professional ceases to use the services and is no longer listed on the platform.
A healthcare professional may also request to be delisted from the OneDoc platform.
There are no financial connections of any kind between healthcare professionals and OneDoc that could influence the listing of professionals on the platform.