IT Support I Geneva2022-09-01T08:20:19+00:00

Support Engineer
📍 Geneva

OneDoc is the leading digital health platform in Switzerland with 5’500 health professionals and 2.5 Million patients using our services every day!

Up for a new challenge? The number of our customers and partners is constantly growing and we’re looking for an Support Engineer to join our amazing team in our Geneva office! 🚀

What you will be doing as an Support Engineer:

  • Provide technical support to our customers in the French, German and Italian speaking part of Switzerland in relation to Customer Service
  • Debug, find and help fix technical issues (L3 support)
  • Provide support to the development team
  • Run various provisioning or configuration scripts
  • Provide functional expertise and ensure a flawless user experience
  • Track work in progress and record issues and solutions
  • Work remotely with the team in Zurich

Here is what you bring to the table:

  • You are service-minded with strong customer service skills and you know how to meet the different needs of our customers
  • You are a true solution maker and you have analytical thinking skills
  • Experience with computer operating systems and softwares
  • You know how to read and interpret system or application logs
  • You know how to read code and understand the basic principles of programming
  • Experience working with databases
  • Excellent communication skills in English. French and German are a big plus since you will be working with the customers from all over Switzerland.
  • You are flexible and open to change


  • Previous working experience in the healthcare sector and a rapidly scaling company
  • Big picture thinking: you understand how individual parts fit into the whole of a website, and problem-solve for scale and efficiency

Here is what we have to offer:

  • Take a ride aboard one of Switzerland’s most rapidly growing startups
  • Work from home or in our amazing office in Geneva (babyfoot, arcade machine) and enjoy our office free beer policy
  • Collaborate with super talented and motivated people in a relaxed but hard-working atmosphere
  • Have a real impact on the Swiss healthcare sector

Join our Dev Team! 


If you are interested, send us your application (letter of motivation, CV, certificates). We are looking forward to meeting you. 😄


Privacy notice: When you apply to a job at OneDoc, the personal data contained in your application will be collected and processed for the purposes of managing OneDoc’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible as necessary for the purposes of the legitimate interests pursued by OneDoc, which are the solicitation, evaluation, and selection of applicants for employment. In addition, during the recruitment procedure, it is considered legitimate to carry out certain searches among the existing public information on the person concerned.
Your personal data will be retained by OneDoc as long as it determines it is necessary to evaluate your application for employment. As soon as it is clear that the person concerned will not be recruited, their personal data will be deleted. Thereafter, only specific personal data (e.g. name, function, telephone number, reasons for acceptance/refusal) will be stored, in view of possible future requests by the data subject. To this end, the company takes technical and organizational measures to ensure compliance with the principle of data minimization.You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted.

Not the right job for you? Then have a look at our other interesting openings in Geneva!

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